Joshua Rayner, CEO of Rayner Personnel and bestselling author, dives into the art of relationship building in the real estate sector. He discusses the pitfalls of hasty hiring and the importance of strategic recruitment, likening it to sports team management. Rayner highlights the challenges of promoting top salespeople without proper training and the shift towards self-employment in the industry. He also reflects on how kindness can shape enduring relationships in business, underscoring the impact of compassion in professional success.