In this insightful conversation, Josh Foster, a Data Services Manager at Gallup, shares his expertise on the vital role of empathy in leadership. He emphasizes the distinction between empathy and sympathy, offering practical strategies to enhance communication and trust within teams. The discussion also navigates the interplay of personal and professional relationships, showcasing how emotional awareness enriches both. Foster delves into the importance of emotional intelligence and self-regulation, equipping leaders with tools to inspire and connect genuinely.
