GALLUP® Theme Thursday Your Empathy Talent: Seeing the World Through Others' Eyes -- Season 3
5 snips
Aug 18, 2017 In this insightful conversation, Josh Foster, a Data Services Manager at Gallup, shares his expertise on the vital role of empathy in leadership. He emphasizes the distinction between empathy and sympathy, offering practical strategies to enhance communication and trust within teams. The discussion also navigates the interplay of personal and professional relationships, showcasing how emotional awareness enriches both. Foster delves into the importance of emotional intelligence and self-regulation, equipping leaders with tools to inspire and connect genuinely.
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Episode notes
Understanding Empathy
- Understand empathy as sensing others' emotions, not necessarily agreeing with them.
- Use empathy to anticipate needs and find the right words and tone.
Empathy in Leadership
- As a leader, use empathy to understand your team's feelings about their work.
- Connect with their yearning, satisfaction, and hot buttons to create better collaboration.
Focusing Empathy
- Aim your emotional radar at your team's ease, excellence, and enjoyment.
- Use empathy to discover powerful partnerships and buy-in opportunities.