Jose Quesada

Jose Quesada, VP of Product Management at American Express, brings over 15 years of expertise in digital transformation within finance. He shares insights on creating a culture of safe experimentation, balancing quick wins with long-term strategies, and the importance of soft skills in Product Management. Jose emphasizes the dual-track approach in product development and explores how technology can enhance customer experiences. He also discusses the future integration of AI in financial services, highlighting the significance of data in driving innovation.