Jordan Muela

Marketing expert and entrepreneur Jordan Muela discusses competition, LeadSimple's big goals, and advice for developing customer instincts. They also talk about starting a PM company from scratch and managing emotions during attacks on your company.

Jordan Muela, a seasoned entrepreneur and customer feedback expert, discusses transforming complaints into opportunities for growth. He introduces the CCR method and shares real-life examples of how complaints can improve services and build stronger customer relationships.