Jonathan Hunt

Jonathan Hunt, Corporate VP of AI Business Solutions at Microsoft, dives into the transformative power of AI in business processes. He discusses the evolution from traditional applications to AI-driven solutions, emphasizing the importance of contextual reasoning. Jonathan also highlights the role of low-code platforms in democratizing agent creation and improving customer support through AI, which enhances empathetic interactions. He shares actionable strategies for overcoming challenges in data governance and change management to promote AI adoption.