Helen Margetts, a leading expert on society and the internet, Cosmina Dorobantu, co-director at the Alan Turing Institute, and Jonathan Bright, head of AI safety, discuss the transformative potential of AI in public services. They explore how AI can enhance efficiency while tackling concerns about equity and historical tech failures. The conversation touches on the importance of automating decisions, the risks of bias in AI, and the pressing need for gender representation in tech. Together, they emphasize a balanced approach to integrating AI that prioritizes public benefit.