Jon Darbyshire

Jon Darbyshire, Co-Founder and CEO of SmartSuite, discusses his mantra: "Follow the Customer," emphasizing its role in making strategic decisions. He explores the transformative power of no-code solutions and the importance of engaging millennials and Gen Z through tailored user interface designs. Jon highlights how AI enhances content creation and data analytics, improving understanding of customer needs. Lastly, he shares insights on educating the market about automation and the significance of customer-centric product development for sustainable growth.

Join George in a conversation with Jon Darbyshire, the visionary founder of SmartSuite as they explore the art of user experience, relentless iteration, and the value of customer feedback in crafting a game-changing work management platform. Jon reveals the key principles of effective product design, emphasizing continuous iteration and customer feedback. This sheds light on the power of user experience in shaping a successful product.

In this insightful conversation, Jon Darbyshire, the founder of Smartsuite, shares his journey in creating a groundbreaking productivity app. He discusses the unique features that set Smartsuite apart, including its innovative approach to automation and team dynamics. Darbyshire also emphasizes the importance of customer feedback and resilience during challenging times. Listeners will appreciate his insights on finding purpose post-retirement and how the Ukrainian team's adaptability amid adversity has influenced their supportive culture and productivity initiatives.

Join Jon Darbyshire, CEO of SmartSuite, as he shares insights from his unique journey in SaaS. He discusses the pivotal challenges faced while building SmartSuite, emphasizing the importance of community and customer feedback in shaping products. Jon reveals why SmartSuite relies on organic growth instead of paid marketing, and how they maintain transparency and trust with users. With over 2,500 customers gained in just two months, he highlights strategies for success and the critical role of hiring talent that aligns with company culture.

Jon Darbyshire, a CEO and serial entrepreneur with a remarkable $200M exit record, dives into optimizing business operations. He discusses the importance of strong offerings and the sacrifices leaders must make in crises. Communication in global teams is crucial; Darbyshire emphasizes daily updates and using tools like Slack. He shares insights on documenting goals for success and introduces SmartSuite, a no-code solution that streamlines workflow and democratizes enterprise features, making it accessible for small businesses.