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John Pagonis
UX Master Certified
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Dec 4, 2023 • 44min
33. Tracking UX Progress with Metrics (feat. Dr. John Pagonis, UXMC, Qualitative and Quantitative Researcher)
Dr. John Pagonis, UX Master Certified, shares insights on tracking UX progress with metrics. He discusses selecting metrics, fear of metrics, and aligning KPIs with design objectives. The importance of trust, communication, and patience in research work are also highlighted.
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