John Morhous
Chief Experience Officer at Flight Centre Travel Group
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Oct 13, 2023 • 39min
Lessons on Fostering Innovation in Travel
John Morhous, Chief Experience Officer at Flight Centre Travel Group, and Amir Amidi, Managing Partner in Travel and Hospitality at Plug and Play, discuss Flight Centre's digital journey, the impact of AI on the travel industry, measuring success through KPIs, and lessons on fostering innovation and adaptation in the business travel industry.
