In this discussion, John Crane, Senior Vice President and Chief Technology Officer at ICANN, sheds light on the alarming rise of e-commerce scams driven by spoofed websites. He explores the creation of StoreLock, an app developed to combat these deceptive practices. The conversation delves into the complexities of online fraud, the role of ICANN in managing domain security, and the impact of GDPR on data privacy. Crane emphasizes the collective responsibility required to ensure safety in the digital marketplace while navigating the challenges faced by small businesses.