Hyperfixed The Shopify Arms Race
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Mar 27, 2025 In this discussion, John Crane, Senior Vice President and Chief Technology Officer at ICANN, sheds light on the alarming rise of e-commerce scams driven by spoofed websites. He explores the creation of StoreLock, an app developed to combat these deceptive practices. The conversation delves into the complexities of online fraud, the role of ICANN in managing domain security, and the impact of GDPR on data privacy. Crane emphasizes the collective responsibility required to ensure safety in the digital marketplace while navigating the challenges faced by small businesses.
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Brown's Kitchen Spoofing Incident
- Jordan, a filmmaker turned e-commerce manager at Brown's Kitchen, built their Shopify site.
- During peak season, customers reported issues with orders placed on a spoofed, lower-priced version of the site.
Whois Lookup Limitations
- Alex Goldman discusses how Whois lookups, crucial for identifying scammers, were limited due to 2018 privacy changes.
- Retrieving personal information now requires legal measures like subpoenas.
DMCA Takedown Requests
- File DMCA takedown requests for copyrighted material to combat web spoofing.
- If you don't own the copyright, ask vendors or partners who do to file the request.