Joe Park

Joe Park, Chief Digital and Technology Officer at Yum! Brands and President of Byte by Yum, leads the charge in transforming the quick service restaurant industry with AI. He discusses how Yum! is optimizing operations and enhancing customer service through innovative technology. Topics include the rise of digital sales, AI's impact on order efficiency, and the launch of Byte by Yum to consolidate restaurant tech. Joe also shares insights on overcoming challenges with voice AI and the exciting future of intelligent tools in restaurants.