Joe Colchester

Jannick Malling, Co-founder of Public.com, and Joe Colchester, Head of Product at 11:FS Pulse, dive into what excellence in user experience looks like in fintech. They discuss insights from the latest Pulse report, emphasizing the shift towards digital interactions and AI’s role in personalized investing. The conversation explores proactive UX strategies for the future, challenges faced by traditional banks, and innovative features reshaping user engagement. They also touch on cryptocurrencies gaining legitimacy, signaling a transformation in the financial landscape.

Join David Barton-Grimley, Director of Strategy at 11:FS Ventures, and Joe Colchester, Head of Product at 11:FS Pulse, as they dive into the most memorable moments of fintech in 2025. They discuss the inspiring accessibility innovations of Project Nemo, break down the buzzworthy term 'agentic AI', and analyze the surprising partnership between Klarna and Stripe. The duo also dissects the implications of recent cloud outages on the industry, rounding off with insights into Nubank's impressive global growth and the future of financial technologies.

Monica Millares, Chief Product Officer at BigPay, focuses on digital natives in Southeast Asia, while Tony Brancato, from Charlie, champions banking for retirees. Joe Colchester, leading product at 11:FS Pulse, shares insights on combating modern fraud. They dive into sophisticated scams, including AI-driven tactics and emotionally manipulative strategies. The conversation explores how fintechs are leveraging technology to create robust defenses, emphasizing the importance of proactive education and tailored strategies, especially for vulnerable populations.