Jo Minney

Jo Minney, a UX consultant and small business founder from Perth, shares her expertise in usability testing tailored for WordPress projects. She delves into the distinction between usability and user acceptance testing and emphasizes the economic benefits of improving user experience. Jo discusses cost-effective testing strategies, the importance of diverse participant backgrounds, and maintaining proactive communication with clients. Additionally, she highlights the risks of deceptive design practices and the growing need for accessibility in web design.