In this engaging discussion, Jhana Li, founder of Spyglass Ops, shares her expertise in operational efficiency. She tackles the common growth barriers agency owners face, emphasizing the importance of a skilled operations role. Jhana reveals how to craft an effective hiring funnel and what to expect from an operator's initial 90 days. She provides actionable tips for breaking down operational bottlenecks and highlights the significance of delegating low-value tasks, helping entrepreneurs shift their focus toward strategic growth.

Jhana Li, an operations management expert and former COO, shares her insights on the essential roles of visionaries and operators in scaling franchises. She highlights why many entrepreneurs struggle with delegation and the importance of identifying their 'zone of genius' for growth. Jhana emphasizes building a strong company culture and the balance between visionary ideas and operational execution. Discover how to effectively hire the right operator to free up time for strategic pursuits and drive long-term franchise success!