Jessica Hayes

Jessica Hayes, former People Experience Lead at Auckland Transport, shares her expertise on developing impactful wellbeing strategies in complex environments. She discusses innovative initiatives that have garnered awards and the challenges of navigating employee wellness during leadership changes and the pandemic. The conversation highlights the 'me, we, us' communication framework and effective practices like meeting-free blocks. Hayes emphasizes human-centered design and collaboration as keys to fostering a supportive workplace that adapts to the evolving needs of employees.