Revolutionaries of Wellbeing: Breaking Burnout Culture
Episode 39: Developing an effective wellbeing strategy in a complex environment
Mar 2, 2024
Jessica Hayes, former People Experience Lead at Auckland Transport, shares her expertise on developing impactful wellbeing strategies in complex environments. She discusses innovative initiatives that have garnered awards and the challenges of navigating employee wellness during leadership changes and the pandemic. The conversation highlights the 'me, we, us' communication framework and effective practices like meeting-free blocks. Hayes emphasizes human-centered design and collaboration as keys to fostering a supportive workplace that adapts to the evolving needs of employees.
33:28
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Quick takeaways
- Leadership buy-in is essential for effective wellbeing strategies, particularly during challenges like the pandemic, fostering a supportive culture.
- Auckland Transport adapts its wellbeing initiatives through regular feedback and communication, ensuring they are relevant and engaging for all employees.
Deep dives
Transforming Organizational Culture through Wellbeing
Auckland Transport's approach to wellbeing emphasizes the importance of strategic buy-in from leadership, which is crucial for the success of wellbeing initiatives within large organizations. Jessica Hayes, the then People Experience Lead, highlighted that strong leadership has consistently supported wellbeing as a vital component of their organizational culture. This support was particularly crucial during the pandemic, where challenges were amplified, leading to a comprehensive refresh of their wellbeing program to better address employee needs. An example of this support is the implementation of leadership training programs that empower managers to foster psychological safety among their teams.
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