Jesse Hanley

Jesse Hanley, founder of Bento, shares insights from running a lean email service provider in Japan. He discusses the innovative use of Discord for customer support, emphasizing its efficiency and community-driven feedback. Jesse dives into the challenges of scaling infrastructure, managing databases, and maintaining calm in a competitive landscape. He also explores the journey of bootstrapping Bento and highlights the importance of personal relationships in growing a business. A must-listen for aspiring entrepreneurs!