Jeremy Stoppelman, the founder and CEO of Yelp, shares insights on navigating the turbulent waters of the pandemic. He reveals how his leadership team prepared for a 'nuclear winter' and the proactive steps they took to support struggling businesses. Stoppelman discusses new initiatives promoting visibility for Black and Latinx-owned businesses amid social unrest. He also dives into the challenges of managing negative reviews and emphasizes the importance of effective communication in leadership during crises. Resilience, innovation, and community support take center stage.

Jeremy Stoppelman, Co-founder and CEO of Yelp, discusses the urgent need for antitrust regulation against tech giants like Google. He reflects on Yelp's pandemic challenges and its strategic pivots to support local businesses. Stoppelman highlights concerns over Google's market dominance and its impact on competition, emphasizing the importance of a fair digital marketplace. The conversation also explores the implications of potential Section 230 repeal on online content moderation and the persistent struggle for authentic user expression in reviews.

Yelp CEO Jeremy Stoppelman talks with Kara Swisher about spending a decade at the helm of the local-recommendations site, and the new challenges posed by private companies that can out-raise the public Yelp. He also explains why he thinks quasi-competitor Google has ?lost its mind.? Later on: Kara Swisher and Lauren Goode don virtual reality headsets that are powered by smartphones and talk about the inevitable dystopian future. Learn more about your ad choices. Visit podcastchoices.com/adchoices