Jenn Braus

In this discussion, Jenn Braus, CEO of Systems Design West, shares her inspiring journey from process engineer to business owner. She highlights the benefits of recurring revenue in her new venture. Jenn reflects on the challenges of the acquisition process and the emotional aspects of entrepreneurship, especially as a woman in the field. The conversation also delves into customer retention strategies, adaptable service during the pandemic, and the importance of aligning personal values with business acquisitions for true job satisfaction.