Jen Long

Jen Long, an accountability expert and author of 'Own Up!', shares her insights on improving team performance with constructive feedback. She discusses a six-step framework for holding effective accountability conversations without drama. Jen emphasizes the importance of collaboration over confrontation, teaching how to create ownership in your team. Role-playing with Danny showcases practical ways to navigate difficult discussions. Listeners gain tools to enhance communication, increase responsibility, and foster a positive workplace culture.