In this engaging discussion, Jay Hartley, an experienced real estate broker and investor, shares invaluable insights on scaling a property management business. He emphasizes the importance of building the right team and implementing efficient processes. Jay highlights strategic partnerships with real estate offices and the role of education in fostering growth. He also delves into the challenges of transitioning from employee to owner-operator while maintaining exceptional customer service. Tune in for tips on leveraging technology and networking for sustainable success!