In this discussion, emotional intelligence experts James Woodfall and Sam Oakes explore the transformative power of EQ in financial planning. Woodfall, a former financial planner, reveals how EQ surpasses IQ in building strong client relationships. They delve into neuroplasticity and mindfulness, emphasizing personal growth and empathy's role in success. The conversation also touches on AI's potential to enhance client management through emotional insights, showcasing a future where emotional intelligence is integral in recruitment and training.