James Osborne

Experienced recruitment sector advisor and non-exec director; co-founder and chairman of The Recruitment Network, focused on agency performance, productivity and profitability.

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Oct 10, 2025 • 1h 3min

Brainfood Live On Air - Ep338 - Recruitment Agency 2028!

Join industry experts James Osborne, Kalpesh Baxi, Keith Langbo, and John Chirikjian as they explore the future of recruitment agencies by 2028. They discuss the pivotal role of AI in automating administrative tasks while emphasizing the enduring importance of human relationships. Insights reveal a shift towards smaller, tech-enabled boutiques and the need for recruiters to adapt to flexible workforce models. The panel highlights the essential skills for tomorrow's recruiters: empathy, sales acumen, and deep industry knowledge, setting the stage for next-gen agency strategies.

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