The Recruiting Brainfood Podcast Brainfood Live On Air - Ep338 - Recruitment Agency 2028!
Oct 10, 2025
Join industry experts James Osborne, Kalpesh Baxi, Keith Langbo, and John Chirikjian as they explore the future of recruitment agencies by 2028. They discuss the pivotal role of AI in automating administrative tasks while emphasizing the enduring importance of human relationships. Insights reveal a shift towards smaller, tech-enabled boutiques and the need for recruiters to adapt to flexible workforce models. The panel highlights the essential skills for tomorrow's recruiters: empathy, sales acumen, and deep industry knowledge, setting the stage for next-gen agency strategies.
AI Snips
Chapters
Transcript
Episode notes
Recruitment Market Under Structural Pressure
- Recruitment agencies are being reshaped by de-globalisation, rising rates, and AI-driven efficiency demands.
- Agencies must transform offerings and operations to compete in a volatile staffing market.
Automate Research To Free Recruiter Time
- Use AI to automate research and job creation so recruiters focus on relationships and interviews.
- Adopt tools that publish jobs, show market data, and manage interviews in one place.
Human Relationships Remain The Moat
- AI will handle much administrative sourcing and matching but can't replace human relationship work.
- Recruiters retain an advantage through real-world context and trusted personal connections.