James Donald

Roisin McCann, a facilitator specializing in leadership capacity and feedback culture, joins James Donald, a senior lecturer in management at the University of Sydney, for an insightful discussion. They delve into the emotional reactions tied to feedback and the importance of delivering it effectively to improve performance. The conversation shifts to modern feedback methods, emphasizing trust and meaningful dialogue. They introduce the SBI model for clear communication and explore the innovative Feed Forward approach that focuses on actionable insights for future growth.