James D. White

In this insightful discussion, James D. White, former CEO of Jamba Juice and co-author of "Culture Design," shares his transformative journey at the company. He emphasizes the importance of starting with people by asking key stakeholders four pivotal questions. James links organizational culture directly to financial performance, underscoring how prioritizing human capital can drive success. He advocates for empathy in leadership and stresses the need for inclusive, values-driven environments while offering invaluable advice for current and future leaders.

James D. White, former CEO of Jamba Juice and coauthor of Culture Design, dives into how to transform corporate culture into a structured discipline. He highlights the importance of starting with stakeholder listening, gathering nearly 200 inputs to drive change. Intentional culture and reducing the say-do gap are crucial themes. White emphasizes investing in people individually and fostering transparency in communication. His insights reveal that a strong, values-driven culture can propel sustained performance and unlock employee potential.