James Burns

Alex Woodward, CEO of Walton Heath Golf Club, shares his expertise on high-performance leadership within the private club sector. He emphasizes the importance of service standards and team dynamics in enhancing member satisfaction. James Burns, co-founder of Club Benchmarking, discusses data-driven strategies for financial success, highlighting the critical role of strategic and capital planning for clubs. Together, they explore how effective leadership and benchmarking can ensure long-term sustainability and operational excellence in the golf industry.