Jake Sloan

Vice President of Global Insurance at Appian with expertise in applying AI and automation to accelerate digital transformation in insurance, focusing on underwriting, claims, and process orchestration.

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Oct 2, 2025 • 22min

How AI is Reshaping the Insurance Industry

Jake Sloan, Vice President of Global Insurance at Appian, shares insights on how AI is revolutionizing the insurance industry. He debunks common misconceptions, emphasizing that AI enhances human expertise rather than replacing it. Jake discusses the application of AI in underwriting and claims, showcasing how it streamlines processes and improves risk assessment. He also highlights the importance of transparency in building trust with policyholders and offers actionable steps for firms to begin their AI transformation.

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