Indy Banerjee

Senior Partner at McKinsey, leading the firm’s global operating model practice and offering insights into optimizing global capability centers.

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Mar 28, 2025 • 27min

Beyond cost savings: The global footprint of innovation hubs

Indy Banerjee, Senior Partner at McKinsey, and Jack Madrid, President and CEO of IBPAP, dive into the evolution of Global Capability Centers. They discuss transforming these centers into innovation hubs rather than just cost-saving solutions. The conversation highlights the role of AI adoption, the need for resilient workforce strategies, and the importance of cultural alignment in organizations. They also explore how geopolitical factors impact global workforce trends, particularly in the Philippines, emphasizing continuous skill development for future success.