Ignacio Pastor

Ignacio Pastor, AI Engineering Director at Singular and co-founder of Conectoma.ai, shares his expertise on AI's transformative role in customer experience. He emphasizes that consulting is evolving, not disappearing, as organizations seek guidance in AI integration. Ignacio discusses misconceptions around AI autonomy and highlights the importance of a personal touch in automation. He also explores emerging technologies like agentic tools and advises salespeople to develop system thinking and no-code skills to thrive in an increasingly automated landscape.