Holly Quincey, Chief Talent Officer at Lloyds Banking Group, is at the forefront of a £3 billion transformation that goes beyond business. She discusses the bank’s shift from traditional methods to a tech-centric, customer-focused culture. Key initiatives include a skills-based hiring approach and the in-house development of leadership programs like 'Prescient' for top executives. Holly also highlights significant cost savings from revamped recruitment strategies, emphasizing alignment between talent acquisition and the organization’s future skills needs.