Henry Harteveldt

Travel industry analyst and co-host of this episode. Provides insights on airline operations and industry trends.

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Mar 26, 2025 • 1h 19min

280 - Guest Co-Host Henry Harteveldt; Guest: Justin Jones, EVP Operations, Southwest Airlines

In this discussion, travel industry analyst Henry Harteveldt co-hosts with Justin Jones, EVP of Operations at Southwest Airlines. They dive into significant challenges like Heathrow's power failure and the evolving landscape of international travel regulations. Justin shares insights on Southwest's impressive cancellation rate and upcoming changes in baggage handling that could impact customer satisfaction. The episode also highlights crucial issues in pilot training and the ongoing supply chain disruptions facing airlines.