Hemi Trickey

Hemi Trickey, Head of Global Enterprise Architecture at McDonald’s, brings nearly 30 years of expertise in software and technology. She dives into the evolution of Software as a Service (SaaS) and its roots in telecom, along with the architectural shifts impacting retail and travel sectors. Hemi stresses the importance of observability in distributed systems and the balance between innovative technologies and legacy systems. Clear communication and effective change management are also key themes, essential for steering successful modernization efforts.