Helena Alves Borges

Helena Alves Borges, the General Director of the Portuguese Tax and Customs Authority, reveals insights on modernizing tax administration. She discusses the agency's digital transformation and the importance of skilled recruitment. The conversation covers international cooperation and adapting to Pillar 2 complexities, stressing consensus at EU and OECD levels. Helena highlights the use of AI for efficiency while ensuring data security, and reflects on her role in promoting gender diversity in leadership. A forward-looking vision emphasizes a shift to data-driven processes in tax administration.