Hayley Blunden

Hayley Blunden, an Assistant Professor at American University's Kogod School of Business, shares insights on enhancing workplace communication. She reveals that asking for 'advice' rather than 'feedback' leads to more actionable insights. They discuss the impact of colleagues' perceptions on performance evaluations and how over-soliciting advice can strain relationships. Hayley also highlights that audio communication can convey warmth and competence more effectively than video, emphasizing the importance of picking the right medium and wording in leadership interactions.