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Harsh Konduli
Gartner VP Analyst who presents research and guidance on workforce and AI-driven work redesign; provides frameworks for how HR can lead augmentation, re-engineering, and invention of work in the AI era.
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Jan 20, 2026
• 25min
HR's New Mandate: Redesign Work for the AI Era
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Harsh Konduli, a Gartner VP Analyst, and Katie Sutherland, Gartner Director of Advisory, delve into the urgent need for HR to redesign work in the AI era. They discuss three transformative approaches: augmenting existing workflows, reengineering processes, and inventing new AI-based methods. The duo emphasizes that guided AI adoption can convert employees into value creators. They also highlight the importance of strong partnerships between CHROs and CIOs to unlock AI's potential and equip leaders to thrive in this evolving landscape.
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