Darian Chwialkowski from Third Stage Consulting shares insights into the aftermath of the Southwest Airlines IT meltdown, emphasizing critical lessons learned. Professor Hans Mulder discusses findings from over 100,000 ERP case studies, highlighting factors that can predict project success. Jordan Tennenbaum and Mark Simon from Celigo provide a comprehensive overview of digital transformation, discussing AI's growing role and the importance of a human-centric approach in successful ERP implementations. Discover how cultural influences affect project outcomes and the significance of effective vendor partnerships.