Halai Shukran, COO at Pluribus Digital, brings her expertise in managing people and operations to the discussion. She emphasizes the importance of aligning business and people strategies for optimal results. Halai shares her journey to understanding her 'zone of genius' and how to effectively communicate across departments. The conversation dives into HR's evolution post-COVID, the role of data in diagnosing organizational challenges, and the need for empathy in leadership decisions. This insightful dialogue provides actionable strategies for breaking out of the HR bubble.