Greg Freeman

Greg Freeman, VP of Network and Customer Transformation at Lumen, leads the charge in network automation and AI strategy. He discusses the vital role of NetDevOps, highlighting how cultural shifts can enhance workflow acceptance. Listen as he shares insights on measuring workflow impact and the importance of KPIs. Freeman also reveals how AI is revolutionizing network operations, from proactive customer management to real-time decision-making. Tune in for practical strategies that transform the way teams collaborate and optimize network performance!