Grant Karsas

Grant Karsas, VP of Digital Experience at Travis Credit Union, shares insights on how the credit union leverages modern technologies to deepen member relationships through personalized experiences. They discuss the challenges faced by community-based credit unions in a crowded market and the importance of third-party collaborations. The podcast also covers the implementation of technology in the banking industry, finding the right partners for technological advancement, and the significance of internal partnerships for great member experiences.