Goki Muthusamy

Head of People at Visa with experience leading talent and upskilling initiatives; discusses workforce transformation, AI adoption and training programs in the episode.

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Oct 26, 2025 • 27min

Why tech and AI skills matter in every industry

Goki Muthusamy, Head of People at Visa, and Samuel Hoong, Assistant Technology Manager at SimplifyNext, discuss the vital intersection of AI and workplace skills. They explore how generative AI transforms repetitive tasks into valuable real-time insights. Goki highlights the significance of soft skills and practical tools at Visa, while Samuel shares his journey with AI technology. Together, they emphasize on-the-job training as essential for upskilling and encourage a mindset of adaptability and curiosity to thrive in the evolving job landscape.

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