Glenn Poulos, author of “Never Sit in the Lobby,” shares strategies on how to get, stay, and act in front of clients. Topics covered include building rapport, active listening, and the value of face-to-face client engagement. Learn how to improve client relationships and increase negotiation success by using negotiation training and techniques like implied familiarity and active listening.

Glenn Poulos, a successful founder, shares his experience of a disastrous acquisition, financial strain, and deception. He talks about how he went from being a potential multimillionaire to broke and starting a new business with resilience. Poulos also discusses the importance of core values in business and selling a business for a higher amount.