George Wright

Dr. George Wright, a Dental Legal Consultant and Deputy Dental Director at Dental Protection, shares invaluable insights on handling complaints from fellow clinicians. He discusses the emotional challenges of receiving such complaints and the importance of open dialogue to foster a supportive culture. Additionally, he emphasizes the need for effective local resolution strategies and personal reflection to enhance communication. The conversation also touches on overcoming defensiveness and shame, advocating for constructive feedback as a path to professional growth.