George Swetlitz
Co-founder of Right Response AI and former CEO with experience at McKinsey and in multi-location operations; focuses on AI-powered reputation management and turning customer reviews into strategic intelligence.
Best podcasts with George Swetlitz
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Jan 27, 2026 • 28min
In Clear Focus: Customer Reviews as Strategic Intelligence with George Swetlitz
George Swetlitz, co-founder of Right Response AI and former multi-location CEO, explains how AI turns customer reviews into strategic intelligence. He discusses breaking reviews into actionable topics and percent-positive metrics. He covers AI-generated personalized responses, review-request automation that triples conversions, spotting underperforming locations, and practical tips for reliable AI implementation.
