Gena Lawday, RN, BSN

Gena Lawday, RN, BSN, is the Chief Quality Officer at UVA Community Health, overseeing quality across multiple hospitals. In this conversation, she dives into the importance of standardizing care delivery to enhance patient outcomes. Gena discusses the rollout of key priorities for 2026 and emphasizes the significance of patient education. She also highlights the evolution of data transparency and performance scorecards. Additionally, Gena addresses the challenges of algorithmic drift in AI and the critical role of remote monitoring in outpatient settings.