Gary A. Klein

In this engaging discussion, Dr. Gary A. Klein, a cognitive psychologist and expert in decision-making, shares insights on his innovative PreMortem Analysis tool designed to help leaders anticipate potential failures. He emphasizes the importance of mental simulation in making decisions, drawing lessons from firefighters' intuitive choices. Gary introduces ShadowBox Training, a method to expose teams to expert reasoning and enhance adaptability in crises. He also advocates for fostering a culture of curiosity over blame to improve decision-making skills.