Frits van Paasschen

Frits van Paasschen, former CEO of Starwood Hotels & Resorts, discusses his journey in transforming company culture. He tackles the challenges of fostering teamwork and collaboration, particularly during times of crisis like the 2009 financial downturn. Frits emphasizes the critical importance of trust and transparency, revealing how these elements can drive innovation and organizational success. He also shares effective strategies for enhancing communication and strengthening team morale, making a compelling case for cultural evolution in hospitality.

Frits van Paasschen, former CEO of Starwood Hotels & Resorts, reflects on his transformative career in hospitality. He discusses the delicate balance between anecdotal evidence and data in leadership, emphasizing the power of engagement. Personal stories from his childhood highlight how authentic hospitality shapes leadership styles. Frits advocates for mentorship and the corporate responsibility of nurturing future leaders through diverse experiences, merging innovation with emotional intelligence to drive growth and social equity.