Firdaus Bhathena

CTO of FIS, responsible for driving the company’s technology and infrastructure initiatives across the enterprise. Drives the company’s digital transformation efforts to advance FIS’ global solutions portfolio.

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Jul 2, 2025 • 39min

🎧FIS CTO Firdaus Bhathena: Closing 'The Harmony Gap' and Fostering Innovation at a Global Fintech Giant

Firdaus Bhathena, CTO of FIS, shares his journey from healthcare to fintech innovation. He discusses managing innovation at a colossal scale, emphasizing the balance between hiring industry veterans and fresh talent. The concept of 'The Harmony Gap' takes center stage, exploring AI's role in addressing financial operational challenges. Firdaus also tackles the legacy COBOL problem, demonstrating how generative AI can aid in modernization. His insights into prioritizing impactful ideas and staying adaptable provide a fascinating glimpse into the future of fintech.

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